1. Information We Collect
To provide high-quality hosting services, Hovixa collects several types of information. Personal Information: Includes your name, email address, physical address, and phone number provided during registration. Billing Information: We collect payment details through secure, encrypted third-party processors. Technical Data: We automatically collect IP addresses, browser types, and server logs to ensure network security and optimize server performance.
2. How We Use Your Information
Your data is used to maintain your hosting environment, process payments, and provide technical support. We use your email to send critical system alerts, invoice notifications, and service updates. Hovixa maintains a strict policy against the sale of user data; we do not sell or lease your personal information to third parties for marketing or any other purpose.
3. Data Security & Storage
We implement industry-leading security protocols, including SSL encryption and hardware firewalls, to protect your data. While we strive to protect your personal information, no method of transmission over the internet is 100% secure. By using our services, you acknowledge these inherent risks. In the event of a significant data breach, we are committed to notifying affected users within 72 hours.
4. Cookies and Tracking
Hovixa uses cookies to keep you logged into your client area and to remember your language and currency preferences. We may also use analytics cookies to understand how visitors interact with our site to improve the user experience. You can manage or disable cookies through your individual browser settings, though some features of the client area may cease to function correctly.
5. Third-Party Service Providers
We may share necessary data with trusted third-party providers only to the extent required to perform their services. This includes payment gateways (e.g., Stripe, PayPal), domain registrars, and automated security scanning tools. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
6. Your Rights & Data Control
Under global data protection laws, you have the right to access, correct, or request the deletion of your personal data. You can update your profile information at any time via the Hovixa Client Area. If you wish to close your account and permanently delete your data, please open a support ticket with our billing department.
7. Policy Modifications
Hovixa reserves the right to update this Privacy Policy as our services and legal requirements evolve. We will notify you of any material changes via the email address on file or through a notification in your client portal. Continued use of our platform after such changes constitutes acceptance of the new policy.
